At Hustler we’re committed to providing both end users and dealers with simple and easy access to the support team and helpful materials. If there is something you would like help with we want to know about it!

How-to video tutorials

Having issues with your Hustler, or just need to know how to use it or adjust it? We have some How-To videos that might help. Just search for your machine or issue in the search box below to see if we have an answer your question.


Contact Support

Customer Care

Support Team


Scott Scheepers

Global Customer Care Manager

Fanie Botha

Aftersales & Parts Specialist

Richard Gibbs

Operations Manager – UK & Europe

Christophe Debard

Sales & Operations Manager – France

Liam McMillan

Customer Support

After-sales & Warranty

When you buy a Hustler, not only do you expect reliability, you also expect the legendary Hustler product support that helps you to keep going when things get tough.

That is why all Hustler products carry a full 5-year warranty to all Hustler products manufactured in 2023 or later (except Hurricane). All previous models benefit from a 2-year warranty with an optional further two years of ‘Extra Care’ warranty (Available at time of purchase).

NZ Support: 06-873-9520

America & Canada Support: 612-351-4885

Australia Support: 1-800-750-4278

Europe Support: 0041-56-241-0037


We value your feedback!

At Hustler, feedback is essential at any level to guide and inform our decision making process and influence innovations and changes to our product and service.

You can make a difference, please let us know what we can do better in the future.

The Hustler Promise

We respect our brand and reputation so much that we would rather have the machine back than it not work for our customers. Ensuring the machine is the best fit for our clients that If for any reason it’s not working 100% for you, we have 30 days to get it working or we’ll refund your purchase.

We stand behind the claims of what our product does, with a money-back guarantee. By giving our farmers and ranchers peace of mind. There has never been a better time to invest in a Hustler.

Join the Hustler Dealer Network

Become a part of our journey as an Accredited Hustler Dealer, and enjoy the benefits of selling the World’s Most Productive Livestock Feeding Systems.

The Customer Journey

Step chart v4


How long is the warranty on Hustler Products?

Am I able to feed fine chopped bales with a Chainless balefeeder?

Can the Chainless feed out round bales both ways?

Will I be able to feed round and square bales?

Am I able to feed straw bales with a Chainless balefeeder?

Do your chain type balefeeders use bushes or bearings?

How do I find out which loader brackets I need?

Where do I get spares and backups?

How do I find my nearest Hustler dealer?

How do you take product feedback?

Where are your products tested?

How long does a new product take to develop?

What Charities does Hustler give to

Interested in joining?

We’re always on the lookout for great people to join the team who are as excited as we are to help farmers and ranchers ‘Achieve More Everyday’ with the ‘World’s Best Livestock Feeding Solutions’.

Newsletter Signup

Get Out There, in Hustler Country episodes and the latest news