Privacy Policy and Conditions of Use

Hustler Equipment knows that you care how information about you is used and shared, and we appreciate your trust that we will do carefully and sensibly. This notice describes our Privacy Policy. By visiting Hustler Equipment website and online channels, you are accepting the practices described in this Privacy Policy Notice.

What Personal Information Does Hustler Equipment gather?

The information we learn from individuals helps us personalise and continually improve your experience with Hustler Equipment. Here are the types of information we gather.

Information You Give Us:

We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, providing customised and personalised website navigation options, improving our website and communication channels such as social media pages, or newsletters and communicating with you.

Automatic Information:

We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use “cookies,” and we obtain certain types of information when your web browser accesses Hustler Equipment. Several companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalised experience at Hustler Equipment if we cannot recognise you, we want you to be aware that these tools exist.

What About Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser and to provide features such as automatic country location. If you would like to know more, the “Help” section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies do allow you to take full advantage of some of Hustler Equipment’s best features, and we recommend that you leave them turned on.

E-mail Communications:

To help us make emails more useful and interesting, we often receive a confirmation when you open email from Hustler Equipment if your computer supports such capabilities. If you do not want to receive e-mail from us, please adjust your account to reflect this by selecting “Unsubscribe” in any previous newsletter we sent you or contact marketing@hustlerequipment.com.

SMS Communications:

After carefully reviewing feedback from our customers, it appears that lots of them wish to receive SMS communications as they do not have access to internet services, so we started using SMS communications as an alternative to e-mails. If you do not want to receive SMS from us, please adjust your account to reflect this by replying “STOP” to any previous SMS we sent you or contact marketing@hustlerequipment.com.

Does Hustler Equipment Share the Information It Receives?

Information about our website visitors, potential customers and customers is an important part of our business and we are not in the business of selling it to others. We share your information only with the subsidiaries Hustler Equipment controls or as described below.

Affiliated Businesses We Do Not Control:

We work closely with our affiliated businesses. In some cases, these businesses operate stores at Hustler Equipment or sell offerings to you at Hustler Equipment. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when another business is involved in your transactions, and we share customer information related to those transactions with that business.

Agents:

We employ other companies and individuals to perform functions on our behalf. Examples may include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing Credit Card payments, and providing customer service. They have access to personal information needed to perform their functions but may not use it for any other purposes.

Protection of Hustler Equipment and Others:

We release account and other personal information when we believe release is appropriate to comply with law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Hustler Equipment, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

With Your Consent:

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

What Choices Do I Have?

As stated above, you can always choose not to provide information, even though it might be needed to make a purchase, get a quote for a product or to take advantage of Hustler Equipment features such as automatic country location. You can request, add or update certain information anytime by contacting us at marketing@hustlerequipment.com. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive email or other mail from us, please adjust your account to reflect this by selecting “Unsubscribe” in any previous newsletter we sent you.

Children

Hustler Equipment does not sell products for purchase by children. If you are under 18 or 21, you may use Hustler Equipment only with involvement of a parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to visit Hustler Equipment, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of New Zealand. If you have any concern about privacy at Hustler Equipment, please send us a thorough description to marketing@hustlerequipment.com, and we will try to resolve it. Our business changes constantly. This Notice and the Conditions of Use will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

Information You Give Us

You provide most such information when you search, buy, bid, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a product; request a quote; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; by providing employer, school, or other such information; participate in Discussion Boards; or provide and rate Reviews. As a result of those actions, you might supply us with such information as your name, address, and phone number; people to whom purchases have been shipped, including address and phone number; other people; content of reviews and emails to us; and financial information. Your information are safely stored and handled, for a period of five years from the last time you provided us with information.

Automatic Information

Examples of the information we collect and analyse include the Internet Protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locators (URL) clickstream to, through, and from our Web site, including date and time; cookie number; and products you viewed or searched for.

 

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