Terms and Conditions

The long-term cover you’ll probably never need. 

At Hustler, we believe in delivering products that exceed the highest standards of performance and durability. We test our products harder than anyone else to ensure it meets the Hustle Muscle standard before it hits the market. However, we’re all human! We understand that defects can happen, and that’s why we offer a seamless and hassle-free warranty experience. We call it Achieve More Everyday™. 

 No Fine Print. No Hassle. NO BULL. Our Warranty is 100% Backed by Hustler. 

All machinery manufactured by Hustler in 2023 or later is covered by a 5-year warranty against manufacturing defects for the original purchaser from an authorised Hustler dealership. In the rare event that a defect is discovered, we will repair or replace the product or part at our discretion.

To enjoy the benefits of our warranty, simply register your Hustler equipment online at www.hustlerequipment.com/warranty and ensure that servicing or warranty claims are processed through an authorised Hustler Dealership (original proof of purchase is required).

 Exclusions: 

• Puck board floors on wagons are covered for 10 years, except for fading and conditions caused by excessive ultraviolet light (UV) or outdoor exposure.

• Components are covered against damage due to manufacturing defects for the original purchaser for a period of 2 years. While we carefully select the highest-quality components for our equipment, the manufacturing of these components is outside our control. These include for example:

• • Hydraulic components – hose, valve blocks, motors, gearboxes, rams & grease lines.
  • Chains & bars 
  • Electronics – loadcells, Feedlink units, junction box, joysticks, spray controllers, lights, looms, solenoids, GPS systems, flow meter, sprayer valves.
  • Bearings, shafts, sprockets & drive couplers.
  • Jack stands & tow eyes.
  • Axles, hubs.
  • Tines.
  • Axles, hubs 
  • Plastic Covers.
  • Other components 

• Paint and finish are covered for 1 year (normal wear-and-tear from general use is not covered).
• Wearing parts are covered against faulty workmanship or manufacturing defect for the original purchaser, but not for normal wear, consumption, or expiration. These include:
  • Batteries
  • Filters
  • Tires 
  • Towing eyes or pins 
  • Bushes 
  • Wear pads 
  • Brake pads  
  • Chain slides / guides 
  • Harrow rings & casings

• Labor is covered for all warranty repairs including a reasonable allowance for travel time, but mileage is excluded.
• Damage or injury due to ordinary wear and tear, neglect, misuse, abuse, alterations, or modifications, accidental or intentional destruction, incorrect maintenance or storage are not covered.
• Consequential damage is not covered, including continued use of the product after any defect became apparent to the user.
• Damage due to modifications or alterations made to the product.
• Hustler Equipment International are not responsible for any impact to business or financial loss due to the failure of machinery or component. This includes but not limited to:
  • Personal liability
  • Work contract or agreements
  • Revenue in profit
  • Production
  • Increase in a business overhead cost

Machines Manufactured PRE 2023:

• Bale feeders, Bale handlers, Sprayers: 2 years warranty if registered. 4-year warranty if registered online.

• Sprayer Electronic Components & GPS: 1 year.

• Combis, Silage Wagons, Tip Trailers & Accessories: 2 years.

 It’s as simple as that. No fine print, just straightforward warranty coverage you can rely on. 

WARRANTY CLAIM FORMS

The claim forms are to be completed by an authorized Hustler dealer only.

New Zealand – Warranty Claim Form

Australia – Warranty Claim Form

North America – Warranty Claim form

United Kingdom – Warranty Claim Form

Europe – Warranty Claim Form